Frequently Asked Questions

Health & Safety

 

 



 



Q What are the weight lifting limits for males and females?

A There are no legally binding weight limits. However Regulation 4(1) of the Manual Handling Operations Regulations 1992 sets safety standards for manual handling.

Your employer must:
avoid the need for manual handling as far as is reasonably practicable; where that is not possible, assess the risk of injury to employees; and reduce the risk of injury from manual handling as far as is reasonably practicable.

Avoiding the Need for Manual Handling:
Your employer must try to eliminate the need for manual lifting. If this is not possible your employer should consider using mechanical aids, for example by using a mechanical hoist in clinical or social care areas to fork lift/reach trucks in the central supplies.

Assessing the Risk of Injuries to Employees:
Under the 1992 Regulations your employer must carry out a risk assessment. This must take into account the tasks; the loads involved; the working environment; an individual’s capacity; and whether movement is hindered by personal protective equipment or clothing.

Reducing the Risk of Injury:
Your employer must reduce the risk from lifting as far as is reasonably practicable.
This means reducing the risk until the cost of further precautions - either in time, trouble or money - outweighs the benefits. Your employer must consider using mechanical aids. Even small measures such as a mechanical hoist can reduce the risk of injury.

Your employer should also consider training in lifting technique.
This should look at:

  • How to recognise potentially harmful manual lifts

  • Training in good handling techniques

  • Using mechanical aids

  • How to use any safety systems in place for preventing injury

 



Q Is there a maximum and minimum working temperature?

A The law says your employer must maintain a reasonable temperature in your workplace (Health, Safety and Welfare) Regulations 1992, Reg. 7). It doesn’t specify a maximum reasonable temperature, but employers are expected to take reasonable steps to deal with situations where the temperature is uncomfortably high.

The effects of heat depend on a variety of factors, such as air temperature, humidity, physical exertion, etc. Experts says the 'comfort zone' is normally in the region of 16°C to 24°C.

At temperatures above about 25°C heat exhaustion starts. People suffer loss of concentration, increased accidents and loss of productivity. Symptoms include irritability, dizziness, headaches, nausea and fainting.

Sweating also can cause problems. You can lose as much as two pints of water an hour through sweating. If fluids and salt are not replaced, nausea, vomiting and muscle cramps can occur. Prolonged sweating can cause skin rashes and blocked pores (or 'prickly heat'). If your body temperature gets too high, heat stroke can also occur. Research has shown that people who are not used to high temperatures can only work for an hour or so at temperatures of 40°C before collapsing, even if the work involves no physical effort.

 



Q Is there anything my employer can do to reduce high temperatures?

A Where high temperatures are a common problem for much of the working time (for example, in kitchens) there are things employers can do to reduce the heat.

Insulating or Removing Heat Sources
Identifying the main sources of heat and either shielding them or removing them altogether will stop the problem at source. When buying new equipment employers should think about the heat it will generate in use.

Improving Ventilation
Simply increasing the circulation of fresh air can help with some problems. In kitchen areas, for example, good extraction will carry away steam and hot air and draw in cooler air. In more serious cases air-conditioning plants may be needed to bring down the temperature of the air. Ventilation and air-conditioning equipment needs to be regularly maintained and cleaned to make sure it is safe and effective.

 



Q What can I do if the temperature in my workplace is unreasonably high?

A UNISON believes that temperatures above 25°C are unreasonably warm. Where they occur employers should take steps to reduce the temperature or to make things more comfortable.

Under the law, there must be enough thermometers around the workplace for you to determine the temperature where you work.
If it gets too hot where you work, raise it with management. A good manager will listen to complaints and act on them. Even simple steps like providing cold drinks will help to show that management are sympathetic.

If your employer recognises the Union, your local Safety Representative can use their legal powers to investigate the problem and take it up with management to get improvements.

If you work for an employer who does not recognise the Union, there may be less UNISON can do to help.
Calling in the enforcement authorities may help (Health and Safety Executive for factories, Environmental Health Officers for offices or shops). But the fact that there is no maximum temperature in the law may limit what they can do.

High temperatures at work can make life a misery and can damage your health. They can be controlled more effectively where the Union is recognised and organised.

If you want better health and safety conditions where you work, make sure you're in UNISON.

 

 

Q What is the minimum temperature at work?

A Employees often complain about cold offices or working environments in December, January and February for obvious reasons. Last year, over 12,000 complaints were made against employers, alleging cold working conditions. Workplace temperature levels are legally enforceable, and employees have a right to refuse work if the minimum temperature falls below 16C. However, if hard physical effort is required, the minimum temperature is set lower at 13C.

Check your workplace for a thermometer which should be supplied by your employer. You can then take readings at appropriate intervals and ask your employer to provide a comfortable working temperature if the readings fall below the legal minimums. If they do, for example, ask for portable heaters. Reasonable requests should not be refused. Employers are legally obliged to act upon your complaint. If working outside, suitable clothing should be supplied to insulate from the cold. And where possible, local heating should be provided, for example, in fork-lift truck cabs. Outside workers should also be provided with regular breaks in a warm environment, to allow recovery from the cold.

 

 

Q What if the workplace temperature is only a problem occasionally?

A Where problems may occur occasionally (for example, during spells of exceptionally warm weather) or when air-conditioning equipment fails, there are still things which can help:

Fans can help to get the air moving but are less effective in very hot and humid conditions.

Portable or temporary air-conditioning units can be hired. Wherever temporary equipment is used don't forget about electrical safety, trailing cables, etc.
Provision of cold drinks can help people cool down and replace fluid.
More frequent rest breaks away from the hot area or job rotation to limit time spent in the hot area can also help.
Relaxation of dress or uniform codes, for example, letting people work in shirt sleeves, not insisting that women wear tights or men wear ties, can also help.

 

 

Q Does my employer have a duty to protect me from violent incidents in the workplace?

A The best way to protect against violence is to prevent incidents happening in the first place. Your employer has a duty to make your work as safe as possible. For example, all NHS Trusts should operate a policy of Zero Tolerance and incident reporting and now many organisations and private companies also operate similar policies.

Good trade union organisation reduces the risk. Your local UNISON health & safety representative has legal powers to check on your employer's policy and to raise any problems. With your backing they can negotiate safer systems of working practice. If you are concerned about the risk of violence talk to your safety representative.

 

 

Q What breaks am I entitled to under the working time regulations?

A The Working Time Regulations 1998 state the following provision for rest breaks at work and time off:

Rest breaks at work
A worker is entitled to an uninterrupted break of 20 minutes when daily working time is more than six hours. It should be a break in working time and should not be taken either at the start, or at the end, of a working day.

Daily rest
Under the Working Time Regulations 1998, regulation 10, a worker is entitled to a rest period of 11 consecutive hours rest in each 24 hour period during which he works for his employer.

However, there are a number of special circumstances in which the entitlement to rest periods does not apply, for example, where the activities involve a need for continuity of service or production or where there is a foreseeable surge of activity. Also, if a shift worker changes shift, it may not be possible for them to take their full rest entitlement before starting the new pattern of work. In such a case the entitlement to daily and weekly rest does not apply.

Weekly rest
An adult worker is also entitled to one day off a week; this can be averaged over 2 weeks.

Young or adolescent workers
If a young worker is required to work more than four and a half-hours at a time, then they are entitled to a break of 30 minutes. A young worker is also entitled to twelve uninterrupted hours in each 24-hour period in which they work. Both these entitlements can only be altered or excluded in exceptional circumstances. Young workers are also entitled to 2 days off each week and this cannot be averaged over 2 weeks.

There is a free guidance produced by the DTI (Department of Trade and Industry), which can provide more information.

 

 

Q Am I entitled to an eyesight test if I work on a VDU?

A The regulations that cover VDU work are the Health and Safety (Display Screen Equipment) Regulations 1992.

Regulation 5 covers the employers responsibility for providing eyesight tests and states:

Where a person -
is already a user on the date of coming into force of these regulations; or
is an employee who does not habitually use display screen equipment as a significant part of his normal work but is to become a user in the undertaking in which he is already employed,
His employer shall ensure that he is provided at his request with an appropriate eye and eyesight test, any such test to be carried out by a competent person.

The guidance states:
Employers have a duty to ensure the provision of appropriate eye and eyesight tests on request:

to their employees who are already users when the Regulations come into force;
and (thereafter) to any of their non-user employees who are to become users.
The Regulations do not give employers any duty to offer eye and eyesight tests to persons not in their employment, such as applicants for jobs. However, where somebody has been recruited and is to work with display screen equipment to the extent that they will become a user, Regulation 5(1)(b) becomes applicable. Hence where a newly recruited employee of this kind - whether or not they have been a user in any previous employment in a different undertaking - requests one, an appropriate eye and eyesight test should be arranged by their new employer. The test should be carried out before the newly recruited employee becomes a user, as required by Regulation 5(2)(b). This does not mean that new recruits must be given a test before doing any display screen work, but they would have to be given a test (if they requested one) before doing sufficient display screen work for this to be regarded as a significant part of their normal work.

 

 

Q Who is responsible for reporting accidents that occur to employees at someone else’s premises?

A The relevant regulations are the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR)

The duty to notify under these regulations rests with the 'responsible person'. The following table summarises who is the responsible person in most workplaces:

Death, Major Injury, over-3-day injury, or case of disease
Of an employee at work
That person’s employer.

Of a self-employed person at work in premises under the control of someone else
The person in control of the premises: at the time of the event in connection with their carrying on any trade, business or undertaking.

Major injury, over-3-day injury, or case of disease
Of a self-employed person at work in premises under their control
The self-employed person or someone acting on their behalf.

Death, or injury requiring removal to a hospital for treatment (or major injury occurring at a hospital)
Of a person who is not at work but is affected by the work of someone else, e.g. a member of the public, student
The person in control of the premises where, or in connection with the work going on at which, the accident causing the injury happened: at the time of the event ; and in connection with their carrying on any trade, business, or undertaking

Dangerous Occurrences
The majority of dangerous occurrences are reportable by the person in control of the premises where, or in connection with the work going on at which the dangerous occurrences happened.

The requirements to report do differ in mines, quarries, offshore installations, wells and diving operations. Full details are available in L73.

RIDDOR Explained - free leaflet [350kb] 

 

 

Q What can UNISON do to help protect members from work-related violence?

A UNISON knows just how serious the risk of work-related violence can be. The union campaigns to make work safer for all public service works. There are things your employer can and should do to protect you as many violent incidents could have been prevented.
Every workplace is different and there is no single simple solution in most workplaces. But here are some pointers:

Physical protection:
Security measures, alarms, CCTV, protective barriers, panic buttons and release courses can all help.

Training:
Staff need to know what they are expected to do when an incident develops and how to follow safe working procedures.

Lone working:
Working alone at high risk times, e.g. late at night, should be avoided where possible. Where staff are expected to work alone, extra precautions should be taken. Most NHS Trust's have Lone Working Policies.

Incident Reporting:
Employers need to know exactly what risks their staff are exposed to. A reliable system for recording all incidents helps to build up the picture. Many NHS PCT and Health Trusts use incident reporting and operates a policy of partnership working with recognised unions.

Reviewing procedures:
To make sure that things are working properly, employers should review their procedures on a regular basis in consultation with the union safety representatives. See here for your nearest local representative

The UNISON Legal Service gives legal assistance to members who are injured in criminal attacks wherever they occur. You are covered for incidents at work, on your way to or from work and for incidents that are not related to your work.


If you suffer a physical or a mental injury as a result of:

  • A crime of violence

  • Trying to stop an offence being committed

  • Repeated bullying

  • Common assault

  • Sexual assault

You  you may have a claim with the Criminal Injuries Compensation Authority (CICA). There are certain rules that must be met before you get compensation through the CICA scheme. For example, your injuries must be serious enough to warrant a minimum award of £1,000. But don't put off making a claim even if you think your injuries are not serious. There may be later complications.

It is important that you act quickly if you are attacked. This is what you do:

1 Report the attack personally to the police as soon as possible. You must do this even if someone else, has already reported the incident. Under the CICA rules you must normally report the incident within 48 hours unless your injuries prevent you.

2 Report the incident to your employer.

3 Contact your local UNISON representative or the Legal department at UNISON Central Office.

Making a claim is simple. The UNISON Legal service will take you through each step. See here

By Joining UNISON, you're better off because:

  • UNISON members can organise for a safer workplace

  • UNISON can provide support and advice to help reduce the risks

  • If things do go wrong then UNISON will fight for compensation through our legal system and Thompson's Solicitors. www.thompsons.law.co.uk